Why Indifference is as Important as Passion

I've enjoyed the thoughtful reactions, additions, and suggested edits to my post a few days ago on 10 Things I Believe.   I posted my 10 things without explaining why I believed them, which led to people come up with creative explanations that never occurred to me.  In particular, Ann Michael over at manage to change had some great ideas about why "Indifference is as important as passion." Ann suggested:

Passion can make you too close to something.  

We all need to be able to step back and disconnect. In order to see flaws in the plan, respect the input of others, and maintain an open mind, a little indifference can go a long way. 

One other thing, too many disrespectful actions are explained away by passion. It’s as if passion can be the get-out-of-being-called-a-jerk-free card.  

Passion is NOT a license to steam roll everyone in your path!

I think Ann's ideas are great, as I said, ideas that never occurred to me. For the record, here are my original two reasons, but some of you likely have others as well.

The first reason stems from human cognitive limits.  As we all know, and as modern psychology has shown in gory detail, human beings can do a limited number of things at once, and even the best "multi-taskers" in the world are doomed to fail if they try to do too many things at once. So if you try to put all your emotional and physical effort into everything you do, you will end do everything badly.  Indifference is a key survival skill as there are some things you may need to do, but are so unimportant (or so badly done, like Stanford's sexual harassment training) that not caring as you travel through them is the best answer. And indifference can also help you sidestep things that seem important, but really aren't, allowing you to focus on the few things that really matter.

I talk a lot about the second reason in The No Asshole Rule. A hallmark of strong organizational cultures and effective work teams -- and effective leaders and other organization members -- is that they devote great passion and great emotional energy to what they do.  A people in such places really CARE about the people around them. Passion is a wonderful if your organization and your colleagues care about you.  BUT it is recipe for self-destruction if you are trapped in a job with a demeaning boss, or worse yet, knee-deep in an workplace where asshole poisoning runs rampant.  If you face constant abuse, then (until you can get out) going through the motions and "not letting it touch your soul" is one tactic that can help you survive with your self-esteem intact. In my view, when organizations and bosses treat their people badly, they get what they deserve when their people respond by becoming emotionally detached and doing as little as possible without getting fired.  In this imperfect world,  there are times when learning "not to give a shit" is the best short-term solution available.

Also, to return to Ann's point, I agree that people who are too passionate about what they are doing run the  risk of becoming assholes who steam-roll others (I love her point that passion can give them a "get-out-of-being-a-jerk-free card"). Ann's point reminded me of David Maister's insightful list of "I've been an asshole when,"  seven points that he started with "I got overexcited and over enthused on a topic (I lose my sense of proportion , just keep trying to make my point and don’t let people finish their sentences)."  I plead guilty: when I think of the times when I've been a temporary asshole, it has often been when I am "overexcited and over enthused" as David put it. One solution is to find a way -- or have someone else help you -- to turn down your passion and turn up your indifference. (The rest of his list is fantastic, they all struck home with me.)

In closing, let me emphasize that, on average, it is likely wiser to err on the side of caring too much rather than caring to little.  Passion leads people to do great things and to travel through life caring about their work and each other -- it often makes the world a better place. But indifference is worth talking about because it is something that management and workplace writers rarely consider.

Comments

[Holly Brady]

Ha! Bob: I just finished a mandatory two hours taking the Stanford sexual harassment course online... and I got a hearty laugh out of your comment about it. Now I know exactly how not to harass my one female coworker.

[Tracy]

Indifference: Such an important lesson for me as a nonprofit worker. Nonprofits are full of very passionate people, but often short on cool minds that examine their work in a thoughtful way. Nonprofits often run on bursts of adrenalin, which can get in the way of clear thinking and often wears the staff out.

I just turned 40, and looking back at my career thus far, I can't believe all the dramas of my workplaces when I was younger. You'd think the fate of the world rested on our shoulders.

I realized a few years ago that I was reacting so strongly because I couldn't change important things, leaving me deeply frustrated. I learned that once I'm spending so much time all fired up, it's probably well past my time to leave. I half jokingly call it my "Serenity Prayer" moment (... accept the things I cannot change, courage to change the things I can, and the wisdom to know the difference).

I'm better now at keeping the passion for my speeches, grassroots organizing and fundraising pitches, and staying more "indifferent" about the day to day stuff. I chose which approach best suits the situation. Life's way less exhausting this way.

[peter vajda]

John says: " think the use of the word indifference here is potentially problematic as to some it connotes a wanton lack of concern. Isn't disinterest perhaps closer to what you and Ann are talking about?"

Not sure who "you" is, but, for me, I'd prefer the descriptor "detachment". Why?

Detachment, for me, means not being involved energetically, psychically or emotionally, but, being a watcher, observer and witrness to what's going on aroud me.

In this way, from this place, often "right knowing" and "right action" can arise and result in actions which are positive. From a place of detachment one can often discern root cause issues of surface tensions and can then proactively choose to look for solutions.

Indifference is a reactive choice which, again for me, points to a conscious choice "not to care" and often this choice is made from a place of negativity, resentment,resistance and overt or covertor silent anger (often subtle or a blind spot), which results is a passive-aggresiveness, silent and deep, which nevertheless results in a corticol chemical drip that adversely affects the mind, body and spirit.

To "play at" not caring or being indifferent still takes a toll on the human mind, body, emotionsd and spirit. It is, for me, a place of victim conscoiusness which almost always results in a lose-lose proposition (mentally, physically, emotionally, psychologically, socially, personally, profesionally, etc.)

[ann michael]

Well I certainly can't speak for Bob, but I can vouch for the fact that sometimes I need to dial back the passion a bit to be more effective (and objective).

Passion (just like most things) when taken to its extreme can be destructive. It can cause me to miss or underestimate important obstacles or potential areas of refinement (which is a killer if your business is change management!).

Dictionary.com says that indifference is a “lack of interest or concern”. We can’t be interested and concerned about EVERYTHING. We need to pick our battles and leave some of the battles to someone else.

The fact that the word indifference causes this reaction is fascinating to me. Words like this (and others like “power”) don’t have a negative or positive (or moral) connotation until we put them into the context of our own frame of reference.

The concept is valid – maybe a word that isn’t so fraught with negative connotation would be a better choice, to allow people to consider the underlying concept without “word baggage”..

Personally, I think the more healthy thing to do is to figure out why we take a word like indifference and only ascribe negative qualities to it (me to, btw, my first reaction to this was VERY negative – until I thought about it more).

[John Dodds]

I think the use of the word indifference here is potentially problematic as to some it connotes a wanton lack of concern. Isn't disinterest perhaps closer to what you and Ann are talking about?

[peter vajda]

I wonder if engaging with a "beginner's mind" as opposed to indifference might result in a new set of "AHAs" or insights that might be unavailable with an attitude of indifference.

My experience tells me that passion plus curosity (with a beginner's mind") results in greater "movement forward" than passion and indifference which I see as mutually exclusive. Personally, I cannot be passionate and indifferent. I can be passionate and patient, passionate while surrendering, passionate while trusting and letting go to see what arises in various situations, but never passionate and indifferent.

Bob writes: "Passion is a wonderful if your organization and your colleagues care about you. BUT it is recipe for self-destruction if you are trapped in a job with a demeaning boss, or worse yet, knee-deep in an workplace where asshole poisoning runs rampant."

Actually, I have been in this type of situation and it was my passion for my work and a strong sense of presence that prevented me from self-destructing...and actually resulted in my making gains (personal and professional) while others were dwelling in self-pity, blaming, gossiping, and self-destructive behaviors.

[Daniel Andrews]

I am sorry that I cannot agree with you on this. I lost a coaching job with kids, because of my passion, and what I thought was my duty as a child advocate. I'd rather err on the side of passion, than show an ounce of indifference. I can accept what I did, because I am responsible enough to know what matters is truly caring about those under your direction and in your life. Therefore at least to me, it is impossible to equate passion and indifference they are different entities, and yes I understand both can be destructive, but one almost always is and that's indifference.

[ann michael]

Now I really can't wait to read the book (to hear more of your logic on this subject)!

I think you're right in that indifference is not something we generally consider a virtue - but as with most things in life understanding when something applies and when it doesn't is the hardest part!