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dWj

I expect a lot of corporate executives in the United States get legal counsel against taking blame. I expect that, 99% of the time (in spite of a few well known exceptions), the damage to the brand is going to absolutely dwarf whatever legal costs you suffer almost regardless of how you respond.

Michael

This story illustrates the difference in handling bad situations. For contrast, examine the Agriprocessors situation in Postville, Iowa.

While the company has been the target of a ferocious corporate campaign by the UFCW, PETA and other activists, it still appears to have made many bad decisions.

How you manage in times of crisis is telling.

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