An executive my wife knows reported one of her people recently asked her this question. The last couple years have been tough on all of of us, and especially tough on people who had assumed that the future would be an imitation of the past. Of course, the answer is that the change will never be over. More so than ever, a boss's job is to prepare his or her people by developing expectations that there will be constant change, while (as I wrote in HBR), providing as much prediction, understanding, control, and compassion as possible.
I wonder, what else can a boss do to help people anticipate, cope with, and flourish in the face of change?