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RE: "I've always been interested in situations like this where small signals from powerful people result in much stronger reactions than they intend." The President of my last company would use absolutes inappropriately and get extreme results as a consequence. With great leadership comes great responsibility....


I suggest looking at military organizations for examples to study. I heard an Air Force general compare what he thought being a general would be like when he was a junior officer vs. the reality. One of the specific insights he shared was how careful he was to make sure that an offhand remark did not become a full-blown program.


I would say that a temper tantrum is not a small signal when it comes from the CEO. Rather, CEOs who have tantrums are unaware of how much their power magnifies their unrestrained emotional expression.

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