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Dear Bob,

Heartiest congratulations on these continuing recognitions of your wonderful book. In addition to catalysing a healthy discussion of important workplace issues, the most encouraging sign, to me, is how it causes people to stop and reconsider their own conduct--which is the true source of all real change. One of the most important lessons for people having problems with others is to recognize that you cannot ever change the other guy--but you always control your own conduct, and can change it (though not necessarily easily: it takes real work). In turn, that can have powerful ripple effects throughout a workplace. So bravo!

All best,


bhaskar mahendrakar

I heard your talk at Stanford technology ventures and I should say it was very inspirational and thought-provoking.


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