I have almost made it through most of the emails and messages that piled-up during my vacation and thought it would be fun to list some of the latest news related to The No Asshole Rule.
Il Metodo Antistronzi: Italian Edition Published on August 31st Elliot Edizioni is about to
publish the Italian edition of The No
Asshole Rule. I am told that title
means, essentially, the no asshole rule, but perhaps there is a native Italian
speaker out there who can explain the nuances of these words. I’ve been talking to quite a few Italian
journalists, and am hoping to have as much fun with Il Metodo Antistronzi and
the Italian people as I’ve had with Objectif
Zéro-sale-con France and Der
Arscholch-Faktor in Germany. The book has especially seems to have hit a
nerve in Germany, as I am told it has sold more copies per capita in Germany
than in the U.S. I am trying to schedule
a trip in early October to Rome to promote the book, but am facing some
logistical challenges. I hope it works,
as I love Italy.
Assholes Seem to Get Away
With It. The annual meeting of my
main professional association, the Academy
of Management, was held in Philadelphia a couple
weeks ago. This is a gathering of
several thousand people who do management research from around the world. Here is a link to a short description on
Yahoo!. There is an active group of
researchers in the Academy who do studies of bullying and abusive workplaces. One of the papers that got the most attention
from the press was a study of 240 people by , Anthony Don Erickson,
Ben Shaw and Zha Agabe of Bond University in Australia. They found that bad leaders –- including those who are
incompetent and those who are bullies – often got away with it. Respondents reported that about 65% of bad
leaders either got away with it, or were rewarded with things like promotion despite their lack of skill. This is not a random sample of any known
population, it is based on an internet survey, but it strikes me as consistent
was other published research on bullies. Some other findings reported by the Academy of Management about this study include:
“About 29% of respondents indicated that the principal impact of
bad leaders on them personally was in engendering such serious stress symptoms
as insomnia, bad dreams, general fatigue, and loss of concentration. About 16%
blamed a bad leader for emotional effects, such as hating one's job, dreading
going to work, and feeling depressed about work life; another 15% identified
negative effects on personal relationships outside the workplace.”
“Asked about the bad leader's impact on their work
performance, by far the largest number (33.6%) cited lowered motivation, which
included lowered enthusiasm, goofing off, and just going through the motions.”
“Asked whether they believed that the particular bad
leader they singled out was widely viewed as bad, about 90% indicated that this
was the case, 40.”
Not
a pretty picture! When organizations have and actually enforce no asshole rules, however, the creeps are a lot less likely to get away with their abuse.
Lutgen-Sandvik’s Research
on Bullying. I have been exchanging email with and reading
papers by Pamela Lutgen-Sandvik, an
Assistant Professor at The University of New Mexico. I will devote a post to her work in the
future, after I read her papers again and think about them more. Her complete
dissertation is available on her website, and while most dissertations are
truly awful, barely readable and thick with obscure details, Pam’s is the rare
compelling read. She reports in-depth
case studies and analysis of how victims of bullying fought back, and what methods
are most likely to succeed. One of her
main findings, for example, is that people who work in concert with others –
- rather than alone –- to battle back are more likely to succeed, to keep their
own jobs and to force the bully out. Now, that sounds like common sense, and I
suppose it is, but I think it is important to have common sense backed by more
rigorous research, because sometimes common sense turns out to be wrong. In addition to in-depth qualitative research,
Pam and her colleagues conducted a survey of American, Finnish, and Danish
workers, and found that American workers (47%) were far more likely to report
being the victim of at least one act of bullying per week than workers in Finland (24%) or in Denmark
(16%). Again, I will write more about
Pam’s research, but here is a press release describing this survey
study.
Bob Nardelli at Chrysler? Given
Nardelli’s poor reputation for employee relations at Home Depot, I was pretty
shocked to discover that he was tapped to lead and save Chrysler. Perhaps I am missing something, but putting a
possible asshole in charge of a company that depends so heavily on good
relationships with unions, white collar workers, suppliers, the press, and so
on strikes me as a strange move. On the
plus side, I do think that toughness is something that every auto executive
needs and that being from outside the industry might be useful, as my
experience with American automobile companies is that – - even if what they are
doing isn’t working –- they keep doing what they’ve always done before because,
well, they’ve always done it before!
Fun talk at Mozilla. I gave a no asshole rule talk at Mozilla earlier in the week, the folks who
bring you the open source Firefox browsers. Talk about an asshole-free place. As Asa Dotzler – Mozilla's open-source marketing guru – put it, the work they do requires so much
cooperation with each other and with people from outside the company (many of whom are volunteers, who
do the coding or marketing Firefox out love for the product and what it represents
about a participative and decentralized approach to the Internet), that acting
like an asshole is rare because it is so downright dumb when you need so much
mutual respect and trust to get the work done. It is amazing organization, with about 100 employees and over 100 million
users. And the browser is now in over 30 languages,
and is especially popular in Europe where it has over 30% market share in
countries like Germany. Mozilla employee Jay Patel wrote a little
about it as well on his blog
too.
Lucky 13. The No
Asshole Rule Continues to hang around on a number of best-seller lists. It is currently at #13 on the
BusinessWeek bestseller list and has been on the list for four months,
starting-off at #2.
Bad Boss Contest. Vote for
the Biggest Asshole!
Working America, which is affiliated with
the AFL-CIO (the powerful labor union) is running its second annual “Bad Boss Contest.” The have
collected hundreds of bad boss stories and are now down to the six finalists. I’ve
been working with them a little, and contributed a little set of tips about
dealing with a bad boss and am listed as a “Bad Boss Expert” along with others including Jane Fonda! Visit the website and vote for your favorite
bad boss story. The winner is decided on August 21st. Here is the
current leader in the contest with over 350 votes:
Pete Yonski,Illinois
My
story starts with me being diagnosed with a rare form of cancer. I am in my
early thirties and have not worked since March of this year. I also have three
young children under the age of 8, and a wife who cannot work due to my
condition. I think you get the idea.
In the industry I work in, disability benefits are available but only equal
about one-half of what I normally would be making. These benefits are
formulated from a day to day basis for days you have received no other
compensation for. Needless to say, every day claimed is extremely important in
the basic task of feeding my family and keeping the lights on.
I have been an employee for about 10 years and as such, I have built up some
paid time off. I sent paperwork in to take some of my time off, to help pay the
bills, but when the paycheck came, I was short on several days. This was
compounded when I did not claim disability benefits on the days I thought I was
being paid for. As an end result, I lost out on my vacation days AND DISABILITY
BENEFITS. Talk about getting hit where it hurts.
My boss threw away the paperwork I sent in and then lied about ever receiving
it knowing that filing a grievance for the time I should have received would
take months if not years to resolve. Its hard enough just trying to stay alive,
let alone trying to pull knifes out of not only my back, but the backs of my
wife and children too.
ARSE Test Approaching 110,000 completions. I got a note from Aaron Mentele of Electric Pulp that over 107,000 people have now completed Asshole Rating Self-Exam. The self examination continues! The numbers for the Flying ARSE are respectable, with about 6500, completions, but clearly, the original ARSE is “viral” in a way that the “airplane” version is not.
Love those cartoons!!!!!!!!
Posted by: Diego | August 16, 2007 at 07:49 PM