I
got a question from Diego over at Metacool
this morning about conditions under which people are “less smart” can
outperform people who are “more smart.” I wrote Diego a long rant about topics
ranging from teams dynamics to wisdom, but I realized that probably the single
most important point I made was stolen from my Stanford colleague Carol Dweck, a
psychologist who has been studying beliefs about intelligence for decades. Check
out her book, Mindset,
for the complete story. But the
headlines from her research have profound implications for everything from
whether we should classify people as smart or dumb to whether it is wise or unwise
to encourage people to do things where they are likely to fail.
We
talk about Dweck’s research a lot in Hard
Facts, as it raises questions about what it means to be smart or talented – and for
much the same reason – Malcolm Gladwell raises it in his fantastic New Yorker essay on the Talent Myth,
which asks: Are Smart People Overrated?
Here
is Dweck’s Main point (This is a condensed and edited version of what
we say in Hard Facts): When talent or IQ is believed to be fixed, this
assumption can cause people to believe that it just isn’t worth trying hard
because they – or the people they lead – are naturally smart or not, and there
is little, if anything, anyone can do about it. BUT raw cognitive ability isn’t nearly as
difficult to enhance as many people think. When people believe they can get
smarter, they do. BUT – and this is very
important – when people believe that cognitive ability is difficult or
impossible to change, they don’t get smarter.
Dweck’s numerous studies show
that when people believe their IQ level is unchangeable, “they become too focused
on being smart and looking smart rather than on challenging themselves,
stretching and expanding their skills, becoming smarter.” Dweck finds that most people either believe
that intelligence is fixed or it can be improved through effort and practice. People who see smartness as fixed believe
statements like “If you are really smart at something, you shouldn’t have to
work hard at it,” don’t take remedial classes to repair glaring deficiencies,
avoid doing things they are not already skilled at because it makes them look
“dumb,” and they derive less pleasure from sustained effort and commitment. After all, they believe that, if you have
to work hard at things, it means you aren’t that smart.
Dweck concludes that, when
people believe they are born with natural and unchangeable smarts, it causes
them to learn less over time. They don’t
bother to keep learning new things and improving old skills, and even when they
do try, they don’t enjoy it. But people who believe that intelligence is
malleable keep getting smarter and more skilled at what they already can do,
and are willing to learn new things that they do badly at first.
This research has profound
effects for leadership: It means that if you believe that ability is fixed and
communicate this to the people you lead in your organization, they will treat
their performance as an “impression management” problem, and carefully avoid
providing you with information that they are bad at anything. If, by contrast,
you—and they—believe that performance and ability are malleable, they will see
tasks as learning opportunities, not just tests that determine if they are
preordained to be “good” or “bad” at something.
This research also has essential implications for
stereotypes about IQ. There is strong
evidence that many African-Americans are subtly brainwashed to believe that
intelligence is fixed and they have inherently lower ability than members of
other races. The myth that
African-Americans are “hard-wired” to have lower IQ’s and they can’t do
anything about it has been perpetuated by everyone from Nobel Prize winner
William Shockley to academic psychologists in the controversial The Bell
Curve. These stereotypes undermine
academic performance even among those African-American students who earn the
best grades and test scores. Some
fascinating research shows, however, that if you can convince them that smarts comes from what people do, not what they
were born with, performance improves markedly. In a study with Stanford undergraduates,
randomly selected students were persuaded to believe that intelligence was malleable
rather than fixed. Two months later, they
reported being more engaged in and taking more pleasure from the academic
process than students in control conditions. Most impressively, students
persuaded to believe that smartness was malleable got better grades the next
term, especially African-American students.
Dweck’s research and subsequent studies following
in her path have received press attention, but I believe that they deserve far more
because there are so many messages in our society that you are smart or dumb,
talented or not, or an A player or a B player, and there is nothing that you or
anyone else can do to change you. Yet, in
fact, a large body of evidence suggests
that such beliefs only will hold when you (or your leaders) believe they are
true!
P.S.
The reference for the study of Stanford students is: Aronson, Joshua, Carrie B.
Fried, and Catherine Good (2001) Reducing the Effects of Stereotype Threat on African American College
Students by Shaping Theories of Intelligence. Journal of Experimental Social
Psychology. 22: 1-13.
P.P.S.
There is also a wonderful, and related, Gladwell New Yorker story about Stanley
Kaplan’s war with the Educational Testing Service over the SAT. Kaplan’s company helps students prepare for
the SAT and other standardized tests. The Educational Testing Service held the official position – for decades
– that studying for such tests was useless because they tapped what students
had learned over the years at school and also reflected "fixed" elements of their IQ. They pushed the belief that studying for the test was useless despite a compelling body of evidence showing
that studying for the SAT had significant and sometimes large effects on a
student’s scores. ETS has relented in recent years, but they resisted mightily for decades. Again, we see a case
where treating something as fixed rather than malleable can have profound
effects, and place a student at disadvantage.
This is all very interesting. I actually found this while searching for answers to how children can have a low IQ yet perform above their IQ level.
I believe that "Standard Tests" do not accurately reflect one's true capibility either.
I will read these books to further the interest that you have unlocked. Thank you!
Posted by: Ria Wallace | March 10, 2009 at 08:29 PM
Prof. Sutton, I read this piece in your brilliant book Hard Facts as well.
I have long believed that IQ changes over time.
The other angle that you may want to cover is look at neuroscience.
Sharon Begley wrote an interesting book recently that proves with reams of evidence that the brain is malleable and it changes with time. If it is changing and forming new connections, IQ which is a function of connections in your brain, has got to change, right.
I wrote a review of this book recently available at this link.
http://sastwingees.blogharbor.com/blog/_archives/2007/7/1/3062595.html
Posted by: rajagopal sukumar | September 22, 2007 at 08:33 AM
Interesting, fascinating and helpful. Thanks for posting and drawing our attention. Forced me to re-examine my own thinking as well as my approach to people development. My implicit view has been that intelligence is roughly given but doing something with it takes a lot of hard work, nurturing and exposure/experience. And that one accumulates knowledge, if not wisdom, that allows one to be a lot "smarter" than someone more gifted by training your mind in habits of thought. Not sure if that's consistent with the theory and data or not but it seems to work.
Posted by: dblwyo | September 21, 2007 at 01:09 AM
I have long believed intelligence to be malleable.
The question that has always troubled me in the workplace is related to personality. Which is more difficult: helping a committed student raise their SAT scores by 100 points or teaching a committed asshole not to be one?
Posted by: Geoff | September 19, 2007 at 06:07 PM
Professor Sutton,
Fascinating research. Thank you for highlighting it.
I may or may not be smart, but I believe that it comes down to willingness - a willingness to learn and grow. What that means to me is that I have to do all that I can to remain teachable. It starts with realizing the old cliché: the more I learn, the less I know. Great things happen from there.
Posted by: David B. Bohl at SlowDownFAST.com | September 19, 2007 at 04:00 PM