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Wally Bock

The situation may be "pretty complex," but the solutions are the same ones that are always open to supervisors.

Start with the expectations chat. It's your job as the boss to lay out clear and reasonable expectations and check to see if they are understood. With the expectations, you need to describe the consequences: positive for the right behavior and acceptable or better performance, negative for anything else.

Then you need to follow up. You will probably need to have what I call a "Transitional" chat where you say something like, "You're doing this. If you keep it up I will document it and here are the consequences of continuing."

Then you will have to follow up and probably document. If your ex-boss sees the light, fine. If not you're giving him the opportunity to do so and building your file of documentation if he does not.

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