I wrote a recent post called A Cautionary Tale: Watch the Email, about a Dean in Florida who apparently lost his job -- in part -- because he sent out a very nasty email, which was then leaked to the press. I talked about a great IT guy I know who has his email set-up to delay emails for a few minutes after hitting the send button -- allowing him time to change his mind before it is sent. His name is Tim Keely and he just sent me an email with a link that explains how to do this in Microsoft Outlook. It isn't exactly simple, but I am going to go through the steps anyway as, I confess, there are times when I wish I had taken time to cool-off after hitting the "send" button, and could take back my words. Here are the steps. Thanks Tim!
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Even better, and far simpler, is to learn the discipline to never respond in haste. There is rarely any email that requires a response within hours, and if a subject is important or emotional then it requires even more time.
Compose the email, save it in "Drafts" and review / rewrite it the next day. If it requires a total rewrite then leave it another day.
Posted by: Stuart | July 02, 2008 at 04:31 AM