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John Jenkins

Actually, I'd guess the issue is selection bias more than anything else. People who deal with truly hellish clients are more likely to take the exam than those who have kinder clients.

The same bias might be evident the other way on the ARSE. Those who are the greatest assholes are generally oblivious to their assholedom, so would see no need to take the test.

Don

So - on the whole (so to speak) - we see ourselves as mildly ass-holish, but, oh boy, those clients are real lu-lu's! How does that align with belief #6 - "you get what you expect from people"? I'm feeling a touch of irony here.

John Jenkins

Out of curiosity, what's the median ARSE score?

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