I was interviewed by Fortune for this story, Laid off? No, you've been simplified, which is about the euphemisms that executives use to describe employee layoffs. I discuss some of the reasons that so many executives can't bring themselves to use clear language -- one reason is that it allows them to create emotional distance between the rather nasty things that they are doing to people (albeit, in many cases, there are not other options) and another reason is that (although often a delusion) it conveys to themselves and others that they are rational people making proper business decisions.
What are some of your favorite euphemisms?
Why do some many other wise reasonable leaders talk this way?
P.S. I've blogged quite a bit about layoffs and my early research was in the area of organizational decline and death -- see posts here, here, and here at Harvard Online.
Just came across this one in a series of advertisements for investment counselors--"an employment transition"...this is for those everyone who has gone through...an employment transition. Gackkkkkk.
Posted by: Letti | February 26, 2009 at 12:39 PM
I've heard someone say they had been "surplussed".
Posted by: Germaine | December 19, 2008 at 10:24 AM
My personal favorite: "We've decided to go in another direction."
Posted by: Sam Thornton | November 15, 2008 at 08:14 AM
They talk like that because it lets them avoid confronting the fact that they're messing with the lives of real people. Small businesses are fifty percent less likely than large ones to lay off, according to the AMA, in part, I think, because they're confronted with the people part.
More distressing than the language, for me, is other executive behavior. How many companies cut executive compensation before they start laying off?
Posted by: Wally Bock | November 14, 2008 at 12:49 PM
the consulting firm I work for is called it "adjusting to shifts in demand."
Posted by: jamie | November 14, 2008 at 07:45 AM
Corporate Outplacing.
Posted by: Jeremiah Owyang | November 14, 2008 at 07:03 AM
"We need to rebalance the level of human capital...."
....Diane, Mark, and Bob lead a discussion that is very on-point.
...I love Ramachandran's contrast between what management says and what employees think (which is really what management used to say). I wonder what kind of on-going breakdown of trust this disparity creates employee and management. The perceived win by management is it gets to feel better about doing something that it feels is unsavory. This is part of the issue. There is nothing unsavory about layoff's in a capitalistic society. It is part of business...employees and management both know this. Somehow, a feeling that a lifetime contract has snuck into the equation.....perhaps by management as an encouragement to get everything out of the employee?
Bottom Line: walk like a man...talk like a man (or woman)
Posted by: nutster | November 13, 2008 at 08:46 AM
When the Minnesota government shut down in 2005 due to a budget stalemate, all of the "non-essential" employees were laid off until the budget was approved 2 weeks later. This included most of the people employed by the state.
I thought that it would be pretty disappointing to be told that you're a "non-essential" employee.
There's a book called "We Got Fired! ...And It's the Best Thing That Ever Happened to Us". http://www.amazon.com/We-Got-Fired-Thing-Happened/dp/0345471865
I suppose that an employee may not take it well if this was handed to them at the moment they're laid off.
Posted by: Kevin Rutkowski | November 13, 2008 at 08:34 AM
I've heard this in the recent past:
"Offboarded" !!!!!
I just made this one up from the employee's perspective:
"He got the box." I like it.
I've had you as a favorite on my blog for quite awhile. Thanks for the invitation to comment.
Posted by: Eclecticity | November 13, 2008 at 08:15 AM
Bob, as usual a great point. But I think the problem began long ago when the corporate world began referring to the people it employs as "human resources" and then later as "human capital". These sterile phrases serve to transform the people who make up a workplace into mere commercial units, allowing those wielding power to distance themselves from the rest.
Posted by: Diane Levin | November 13, 2008 at 05:41 AM
Mike,
I agree completely and your post is very wise. But I do wonder if the language that some leaders use -- which often dehumanizes those people who lost jobs -- makes it easier for them to do the deed, rather than to follow your good advice,
Bob
Posted by: Bob Sutton | November 12, 2008 at 08:40 PM
Hi Bob:
Euphemisms aside,the bigger issue is not how to handle layoffs, but rather how to avoid them. You might be interested in a bit of a different perspective on the topic at hand which can be viewed here: http://www.n2growth.com/blog/workforce-reduction
Posted by: Mike Myatt | November 12, 2008 at 06:24 PM
I like the English euphemism "made redundant"--assuming that someone is doing exactly what you're doing and therefore you are entirely superfluous. Wrong and wrong.
Posted by: John Caddell | November 12, 2008 at 01:31 PM
From Management
1 - We're letting you go.
2 - We're terminating your position.
3 - Your position is redundant.
The first one lets managers feel that they are setting their employee free. The second one lets them feel that they are in control of resourcing. The third one lets them feel that they have made operations more efficient. These are all creative ways to let them lie to themselves.
In all fairness, if managers said something true like, "..and you're fired because you don't work overtime like all the others", or "...and you're fired because you are absent too often for female health issues", or "...you're fired because we gotta get rid of somebody, and we felt that losing you would affect us the least", then they would open themselves up to lots of lawsuits.
From employees.
a - He was shit-canned.
b - He got whacked.
c - He got walked to the door.
Most of these reflect how employees feel after they are laid off.
Posted by: Ramachandran Balasubrahmaniam Mahalingam | November 12, 2008 at 01:03 PM
The Irish bank Permanent TSB just offered its employees to take a one, two or three year leave and get a lump sum of 10,000 , 20,000 or 35,000 EUR respectively. To me this looks better than laying off-people and rehiring and retraining new people when times get better.
Posted by: Martin | November 12, 2008 at 09:22 AM