Asshole Wrangler: A New Job Title

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1. Sometimes the best management is no management at all -- first do no harm!
2. Indifference is as important as passion.
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4. You get what you expect from people. This is especially true when it comes to selfish behavior; unvarnished self-interest is a learned social norm, not an unwavering feature of human behavior.
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Asshole Wrangler: A New Job Title

I have heard managers describe themselves as "toxic handlers" or "in charge of asshole management," but I heard a new job title this morning that I will now use when talking about The No Asshole Rule: Asshole Wrangler. It came in this charming note from a manager:

"I had planned to do some therapeutic reading while recovery from surgery and didn't get to your book until the day I came back to work.. Unfortunately I have been anointed the a*hole wrangler from my senior management team and three days out of work leaves plenty of mess to clean up. Therapy came in an all nighter, finishing your bulk in one sitting. The TCA list will definitely be shared with my HR director; we haven't found a good way to quantify behavior and your example will be invaluable."

March 05, 2009 in The No Asshole Rule | Permalink

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