d.school Alum Laura Jones Selected by BusinessWeek as one of "21 People Who Will Change Business"

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1. Sometimes the best management is no management at all -- first do no harm!
2. Indifference is as important as passion.
3. Saying smart things and giving smart answers are important. Learning to listen to others and to ask smart questions is more important.
4. You get what you expect from people. This is especially true when it comes to selfish behavior; unvarnished self-interest is a learned social norm, not an unwavering feature of human behavior.
5. Avoid pompous jerks whenever possible. They not only can make you feel bad about yourself, chances are that you will eventually start acting like them.
6. Anyone can learn to be creative, it just takes a lot of practice and little confidence
7. "Whenever people agree with me I always feel I must be wrong."
8. Sutton's Law: “If you think that you have a new idea, you are wrong. Someone else probably already had it. This idea isn’t original either; I stole it from someone else”
9. "Am I a success or a failure?" is not a very useful question
10. The world would be a better place if people slept more and took more naps
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12. Jimmy Maloney is right, work is an overrated activity.

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Good Boss, Bad Boss: How to Be the Best... and Learn from the Worst
The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
Hard Facts, Dangerous Half-Truths And Total Nonsense
Weird Ideas That Work: How to Build a Creative Company
The Knowing-Doing Gap
Robert I. Sutton & Huggy Rao: Scaling Up Excellence: Getting To More Without Settling For Less
Robert I. Sutton: The Asshole Survival Guide: How to Deal With People Who Treat You Like Dirt
Cross, Rob: Beyond Collaboration Overload: How to Work Smarter, Get Ahead, and Restore Your Well-Being
Burkeman, Oliver: Four Thousand Weeks: Time Management for Mortals
Catmull, Ed: Creativity, Inc. (The Expanded Edition): Overcoming the Unseen Forces That Stand in the Way of True Inspiration
Catmull, Ed: Creativity, Inc. (The Expanded Edition): Overcoming the Unseen Forces That Stand in the Way of True Inspiration
Robert Sutton and Huggy Rao: The Friction Project
Robert Sutton and Huggy Rao: The Friction Project
Robert Sutton and Huggy Rao: The Friction Project
Robert Sutton and Huggy Rao: The Friction Project

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d.school Alum Laura Jones Selected by BusinessWeek as one of "21 People Who Will Change Business"

I just got a note that Laura Jones, who now works for Visa on innovation initiatives, was selected by BusinessWeek as one of 21 People Who Will Change Business. We were lucky enough to have Laura in our class on Creating Infectious Action class about two years ago, and I agree that Laura has the zest for life, smarts, and determination -- plus the leadership skills -- to change business or anything else. That is Laura (on the left, you can see her energy) during our first day of class, developing prototypes to improve dental hygiene. I still remember the first time met Laura, and was rather amazed to hear her say that the reason she applied to the Stanford Business School was she wanted to take d.school classes, and the great work she has done at the d.school and at the business school has apparently been noticed. Congratulations to Laura and take this coverage as a good sign for design thinking and for the value of the perspective that the d.school offers. I look forward to hearing about the work that Laura is doing at Visa.

October 22, 2009 in d.school | Permalink