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Kathryn Billington

Hi Bob,
I heard this on NPR too and thought it was an outstanding program. I just stumbled across it, listening to the NPR stream on my laptop while cooking dinner here in Switzerland. It made me think of you & among other things, my research visits to 7-eleven many years ago. Then I was trying to track down your email address and ended up here on your blog referencing the same program. Small world. Hope everything's ok --- I'm sending another of your former students your way with a question about a reference - watch for an email from Leigh ...
Take care & Corey will be in touch with you soon, if he hasn't already.

David B. Cohen

Bob - I love your blog, and always find useful ideas to apply to education. Thinking about how Nummi improved by retraining rather than mass firings, and wondering why politicians think it makes sense to fire an entire school staff when performance isn't up to expectations. If the districts and states invested properly in improving conditions, support, training, and proper evaluation, then don't you expect they would see improvements, and also be better equipped to make informed decisions about staffing? "Fire everyone" is just plain stupid.

Tracy Z

My Human Resources Management Class read a few pages from your book today and the prof posted a link to your blog. Just wanted to say, thanks to you, 80 business students pledged not to be assholes where ever they go!

Ajo Cherian

I'm sad the plant is closing. I have wanted to take the free tour of the plant ever since I moved to the west coast.

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