My post on the power of bosses who take a moment to offer a simple "thanks" to people got me thinking about the more general question of little signs that your boss cares for you. Certainly, as my recent HBR article shows, when a boss "has your back" that is sign that he or she cares about you. But when I made my top 10 list, I had the distinct feeling that I was leaving out a lot of important stuff. So I guess this is a form of open source PR. To get the conversation started, here are are 10 signs that your boss really really cares about you, based largely on Good Boss, Bad Boss:
1. REALLY listens to what you say, doesn't just pretend.
2. Is careful to give you as much -- or even more -- credit than you deserve.
3. Sticks-up for you behind your back.
4. Takes care not to embarrass you.
5. Apologizes sincerely and completely when he or she does something that upsets or hurts you.
6. Goes out of his or her way to make it easier for you to mesh the challenges in your personal life with your job.
7. Is respectful of your time.
8. Takes time to learn your quirks and idiosyncrasies -- and accommodates them within in reason.
9. Goes the extra mile to make sure that you succeed at your job and keep developing skills.
10. Doesn't bullshit you about your weaknesses or screw-ups -- tells you the truth.
This is just first draft. What should I add? What should I remove? Do you have any stories along these lines? I look forward to your comments and I will revise and extend the list after hearing your ideas and comments.
Great post. One thing I would add - asks what you have learned from them and what you want to learn more about.
Posted by: Shawn | May 10, 2012 at 05:37 AM
This is a good list. The list applies to the situation I am in now. She does all of this,but I had earn it, somewhat, by doing putting out good work, but also the boss has to have it in them to do it,because I have had it where I put out good work and got treated badly no matter what. Bottom line, you have to do good work,but they have to be a good person.
Posted by: Tim | September 03, 2010 at 04:03 PM
A good boss makes a safe environment for expressing frustration or dissatisfaction. Any boss can be supportive when everything's hunky-dory; when an employee is frustrated, out of suggestions for creative solutions, and running thin on patience, a truly good boss can remain supportive.
Posted by: Rebecca | September 02, 2010 at 11:41 AM
Very, very good list. I wonder if a boss like that ever has to complain about employee loyalty?
Posted by: Greg | September 02, 2010 at 10:55 AM
A good boss makes sure the channels of information-sharing are open and stay open. She makes sure contributors are on the same page and works to avoid silos and info-hoarding among staff.
Posted by: Yvonne | September 02, 2010 at 09:19 AM
These may be seen as rehash, but I think the subtle differences below matter.
1. A good boss may not know exactly how to do your job, but knows enough to keep checking in when making decisions about deliverables. A bad boss relies on 'SMEs' with belief that he/she knows the larger picture and can speak for them.
2. A good boss gets to know what is truly important to you in your work life and career process.
Some might add your personal life, but I do not know that this applies broadly enough given the conversations and interactions I have been a part of.
Posted by: Seth | September 01, 2010 at 12:49 PM
This was very interesting to me due to the fact that I have seen all ends of the spectrum of good and bad bosses. Your top ten list does a good job of getting to the roots of what makes a boss either a total jerk and one that is good and also effective. I feel that effective bosses are also generally good bosses. Things that make them effective are things that are subtle and difficult to notice such as 3. Sticks-up for you behind your back and 7. Is respectful of your time. If more bosses found this list and took it to heart I feel like many struggling companies would see an immediate benefit.
Posted by: Garrett Brothers | September 01, 2010 at 12:20 PM
Great list, Bob. Of the many wonderful comments, I am most aligned with the item from Anese about acknowledging you for who you are and not just what you do. There's a big difference between seeing a 'person' and seeing a 'resource'.
Posted by: Joe Marchese | September 01, 2010 at 06:54 AM
1. A good boss should really make the effort to know his job the best he can so that you don't have to prevent him making stupid mistakes all the time
2. A good boss shouldn't give you the constant feeling that he's manipulating you because he has maybe a hidden agenda
Posted by: Ann Seynhaeve | September 01, 2010 at 06:33 AM
Bob,
We appreciate all of your work and dedication to strengthening leaders.
Thanks for highlighting the key "intangibles" in your post that bosses do to make a difference.
Additionally, may I suggest that great bosses, each day, every day - practice the discipline of creating a winning environment where people's best thinking and action can truly deliver extraordinary results; even when it means making the tough calls.
Judy White, SPHR, GPHR, HCS
www.theinfusiongroupllc.com
Posted by: Judy White SPHR GPHR HCS | September 01, 2010 at 05:44 AM
Creates a climate that allows employees to (respectfully) challenge ideas - particularly those of the boss.
Posted by: Gschaadt | September 01, 2010 at 05:28 AM
Bob,
Thanks for your continued guidance.
#1 A good boss asks what she can do for you to help you and your teams succeed.
#2 A good boss rewards failure by coaching you through to the next challenge.
Posted by: Mike Thomas | September 01, 2010 at 05:22 AM
A good manager gives you realistic but ambitious targets, convinces you that you can reach them, challenges you a bit, tells you that it is ok to make mistakes.
Posted by: Pierre FAUVEL | September 01, 2010 at 01:05 AM
A good boss" when a project becomes a failure, He makes his move to extend deadlines and give you time to review it. on the contrary, a bad boss just fired you on the same day..sounds really funny buts its true..
Posted by: Project Management | September 01, 2010 at 12:45 AM
Leads by example. I appreciate a boss that can get the job done and surprise me with their own knowledge from time to time.
Posted by: Eric Schwarzrock | August 31, 2010 at 09:40 PM
Good bosses reward the employee for the extra ordinary work he/she did. This can be in the form of a monetary reward or a valuable gift. This award is usually presented in a meeting or group gathering so that the employee gets the credit too.
In my opinion, a boss is a good boss if he/she does not micro manage activities, don't watch from behind the shoulder and question, giving appropriate credit to the employees rather than claiming that it is he/she the only force behind success. The rest is complementary. Also a person who thinks he/she is a wonder man who can walk on the water is the nastiest creature in the world to work with.
Posted by: Yathi Yatheepan | August 31, 2010 at 05:32 PM
Doesn't ask you to be a go'fer for things that they can do for themselves.
There is a book "Micro Messaging" by Stephen Young that gives great examples of things that bosses do, some times without intent,that can make you feel great OR or destroy your faith in them.
I'd also second Melissa and Chris's comments above.
Posted by: docaddy | August 31, 2010 at 01:30 PM
Great post. All the things in the lists are correct. But there are still bosses who forgets these things. Hope they can read your post.
Posted by: get paid for surveys | August 31, 2010 at 01:11 PM
Great post! It's always a good sign when a boss asks whether there's anything he or she can shed light on that you're looking to learn about the career path, the company, etc.
Posted by: Marc Luber | August 31, 2010 at 12:59 PM
Your boss really cares about you when he/she makes it safe for you to say that you're thinking of leaving for another job. (Some would fire or demote an employee for such disloyalty!)
Posted by: Chuck | August 31, 2010 at 12:22 PM