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I have worked in corporations where senior leadership has implemented the "internal competition" mindset. It was horrible. The learned behavior by lower-level leaders is like cancer - almost impossible to eradicate without firing a lot of people. The energy dissipated in internal fighting and one-upmanship is utterly amazing and leaves you mouthing "WTF?" more times than you can remember.


Laptops with screen protectors at meetings with colleagues... I've only seen that once before, and that company was in a tailspin, unable to compete with the worst companies in its industry while harboring vicious battles for scraps. Definitely puts Sears' performance in perspective.

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